Trilliant will help you interact with your customers.
Interaction enhances a relationship.
A web site represents an excellent opportunity to create and maintain a two-way dialogue with your customers.
Trilliant can help you exploit this opportunity by incorporating interactive elements that allow customers to provide feedback, request information, complete surveys or request support. Where maintaining a record of this communication is important it can be preserved in a database and used for follow up, analysis, and customer relations management (CRM).
Incorporating even basic interactive elements in your web site, if implemented effectively, can significantly contribute to the viewer's perception that you are "paying attention" to them. Without these interactive elements a web site may seem one dimensional.